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Privacy policy

Privacy Policy – Hazelle

Last updated: April 1, 2026

At Hazelle, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

b. Payment Information

  • Payment details are processed securely via third-party payment gateways

  • Hazelle does not store your card or banking details

c. Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and support queries

  • Improve our website, products, and customer experience

  • Send promotional emails/SMS (only if you opt-in)

  • Prevent fraud and ensure security

3. Cookies & Tracking Technologies

  • We use cookies to enhance your browsing experience

  • Cookies help us understand user behavior and improve our services

  • You can choose to disable cookies through your browser settings

4. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Payment partners for secure transactions

  • Logistics/courier partners for order delivery

  • Service providers for website hosting, analytics, and marketing

These third parties only use your data as necessary to perform their services.

5. Data Security

  • We implement appropriate security measures to protect your personal data

  • While we strive to protect your information, no method of transmission over the internet is 100% secure

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt-out of marketing communications at any time

To exercise these rights, contact us at the email below.

7. Retention of Data

  • We retain your information only as long as necessary to fulfill orders and comply with legal obligations

8. Third-Party Links

  • Our website may contain links to third-party websites

  • We are not responsible for the privacy practices of those websites

9. Children’s Privacy

  • Our services are not intended for individuals under the age of 18

  • We do not knowingly collect data from minors

10. Changes to This Policy

  • We may update this Privacy Policy from time to time

  • Changes will be posted on this page with the updated date

11. Contact Us

For any privacy-related questions or concerns:
Email: care.hazelle@gmail.com

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